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Groupon.com Support Ticket - CHICAGO, Illinois - Class Action LAWSUIT

Groupon.com Support Ticket - CHICAGO, Illinois

Class Action LAWSUIT - GROUPON

Created By: qctours's Picture qctours Last Reply: qctours's Picture qctours
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: GROUPON

GROUPON makes deals with merchants and then leaves them hanging after they have collected their monies from unsuspecting customers. They do a terrible job of explaining to unsuspecting customers the "actual deal" that they (GROUPON) made with the merchant. Most merchants only get 25% of the take and are left to provide extra customer support to answer the myriad of questions generated by the deal. Most businesses can not survive with that small margin. GROUPON refuses to send reminder emails re-stating the terms of the deal and the proper procedure to receive your 50% (or plus) discount. Customers then retaliate against the business unaware of the "actual" deal that was made with the merchant. Expect a class action lawsuit against GROUPON in the near future!


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