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  • Class Action LAWSUIT

    GROUPON makes deals with merchants and then leaves them hanging after they have collected their monies from unsuspecting customers. They do a terrible job of explaining to unsuspecting customers the "actual deal" that they (GROUPON) made with the merchant. Most merchants only get 25% of the take and are left to provide extra customer support to answer the myriad of questions generated by the deal. Most businesses can not survive with that small margin. GROUPON refuses to send reminder emails re-stating the terms of the deal and the proper procedure to receive your 50% (or plus)... More...
  • Can't reach Spa for appointment

    Purchased Chelsea Day Spa deals few months back. Have been trying to call them on the number provided with the deal for over 2 mnths now but it always goes on voicemail. I emailed their customer service who insisted I kept trying to call the number as that's the only way to get an appointment using the Grouponon voucher. When I still coudn't get through, I emailed again and this time the cust service didn't even reply to my email. I feel stuck! Have decided never to use Groupon again for Spa deals. More...
    (Spa Services)


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