Groupon.com Reviews and Complaints

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Groupon.com Reviews

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  • Buyers-------> "BEWARE" Groupn.com is HORRIBLE !!!!!!!!!!!!



    I recently purchased some articles of Jewelry from Groupon.com which summed up a total of over $100. The orders were processed the next day. Groupon.com said the order could take up to 7-14 days to ship. Two of the orders were shipped in less than 10 days via a 3rd party vendor but the last item was still in the processing stage after almost two weeks. So I contacted Groupon.com to let them know that the order still hasn't processed or wasn't even in preparation to be shipped. They informed me that though I purchased the item off of Groupon.com, the item was shipped by a 3rd party... More...
    (Miscellaneous)
    obullard's Picture   obullard    0 Comments   Comments
  • false advertising



    Groupon advertised microfiber sheet sets. I ordered 3 sets. I was sent 100% polyester sheets that were thin,rough and very cheap. called and emailed Groupon and they said I could return them but I lose my original shipping and have to pay for shipping to return sheets.thats over 30$ out of my pocket for something I did not order. They had no response as to why I was sent polyester sheets instaed of microfiber. I would never order 100% polyester sheets-it was a scam. More...
    (Advertising)
    lolasmith's Picture   lolasmith    1 Comments   Comments
  • Groupon unusable paid-for coupon



    I bought a coupon from groupon, went to site where I was supposed to purchase the item and was told the coupon is no longer valid. Groupon said they would fix the problem and gave me a new coupon number. I had the same problem with this coupon. When I then told them I want a refund, they said they applied my money to credit with their company. I said I want the cash back and I never heard from them again. More...
    (Miscellaneous)
    wiskwood's Picture   wiskwood    0 Comments   Comments
  • merchant checks



    are other retailers that did business with groupon having trouble receiving their checks. it seems groupon promises you your money on the date agreed upon but the check never makes it to the mailbox. calls to your local groupon rep go unanswered. i hope you didnt invest with this company, its only a matter of time until they go belly up. would never do business againwith them. More...
    (Advertising)
    idontneedone's Picture   idontneedone    0 Comments   Comments
  • False Advertising



    Groupon is currently using ads touting "70% off Sushi in your area", but the fine print says that this is an "example" of a deal in your area. The fine print in the ad is VERY difficult to read and most people don't notice it. 70% off Sushi would be a GREAT deal, so many people click on it, like I did. But all it does is take you to their site where you are encouraged to sign up to receive daily Groupon offers. No Sushi though. So to me, it's false advertising, or at best, very misleading. Shameful business practice and they're liable to get in trouble... More...
    (Miscellaneous)
    jolar99's Picture   jolar99    0 Comments   Comments
  • Run around



    My mom ordered a Groupon Goods voucher for an indoor grill as a gift for me in November and it never arrived. She's been told twice now that it's in the mail, but they won't give her a tracking number or tell her where it's coming from or what company is shipping it. I would love to know what they're going to do to make this right since so far no one has been helpful. More...
    (Shopping, Chain Stores)
    helloroman's Picture   helloroman    0 Comments   Comments
  • Beware of Groupon and Celebration Cruises



    STAY AWAY FROM GROUPON AND CELEBRATION CRUISES !!! I bought a cruise with Groupon to sail to the Bahamas with Celebration Cruises out of West Palm beach, Florida, on December 13th, 2011.The night before departure December 12th, 2011 I received a voice message on my phone that the cruise was canceled due to an airconditioning generator that broke (I was already in Palm Beach). I tried to get on any of their other cruises no luck!, was told I have to contact Groupon for refund and compensation for flights and accomodation. Got a clear impression because I was a Coupon client I had no... More...
    (Travel)
    johanS's Picture   johanS    0 Comments   Comments
  • Class Action LAWSUIT



    GROUPON makes deals with merchants and then leaves them hanging after they have collected their monies from unsuspecting customers. They do a terrible job of explaining to unsuspecting customers the "actual deal" that they (GROUPON) made with the merchant. Most merchants only get 25% of the take and are left to provide extra customer support to answer the myriad of questions generated by the deal. Most businesses can not survive with that small margin. GROUPON refuses to send reminder emails re-stating the terms of the deal and the proper procedure to receive your 50% (or plus)... More...
    (Advertising)
  • Small Businesses be AWARE!!!



    GROUPON makes deals with merchants and then leaves them hanging after they have collected their monies from unsuspecting customers. They do a terrible job of explaining to unsuspecting customers the "actual deal" that they (GROUPON) made with the merchant. Most merchants only get 25% of the take and are left to provide extra customer support to answer the myriad of questions generated by the deal. Most businesses can not survive with that small margin. GROUPON refuses to send reminder emails re-stating the terms of the deal and the proper procedure to receive your 50% (or plus)... More...
    (Advertising)
    qctours's Picture   qctours    0 Comments   Comments
  • Being ignored



    I purchased a Groupon voucher for a canvas print, valued to $19, and I am still yet to hear back from either parties - groupon or the printing company. I bought and placed my order on the 21st of November and the print was intended to be a Christmas gift. I have since sent refund request emails (after copious follow up on my order emails) however still no reply. More...
    (Miscellaneous)
    eregan's Picture   eregan    2 Comments   Comments
  • still waiting



    As a medial and stage hypnotist i had a log meeting with a sales person from the company GROUPON. We a ranged that four products could be offered. Special price to an event, selling stop smoking CD's,a seminar for 2012 and special group costings for a stop smoking groups . After 9 weeks and constant e mailing and conversations and broken promises we still await the PAPERS to sign .The rep. went on leave, and no one followed up anything. She returned to say that she had 1500- e mails to address from customers!!! how can anyone be expected to have service if this number of people... More...
    (Advertising)
    richardmorrow's Picture   richardmorrow    0 Comments   Comments
  • Waste if space- awful company



    I was one of the people to be ripped off over the Louise Walsh makeup brushes. Not received after a month- groupon won't refund my money! Can't get hold of anyone at Louise Walsh. Service is a joke, the whole thing is a scam... So many customers had the same problem, and in spite of the disgust it has caused to groupon customers- they STILL decided to RE-RUN the makeup brush offer again a couple of days ago in another area... They've already admitted that there is a problem with delivering the brushes (not to mention that they are barely worth using for a Childs painting).... More...
    (Miscellaneous)
    Bwise1st's Picture   Bwise1st    0 Comments   Comments
  • not much success with redeeming groupons



    here's my batting average with buying and redeeming groupons: 1 - mexican restaurant $40 groupon- OK no problem redeeming 2 - facial groupon $75 groupon - after purchase - no details in the fine print given before the purchase - found out the service was only available on Tuesday afternoons - so take a day off to use my groupon?? sorry 3 - another facial groupon $60 - unable to book service as aesthetician has "ear problems and we don't know when she'll be back" 4 - natural grass fed beef $35 groupon - made the original order in July - still waiting for... More...
    (Internet - Sponsored by DIRECPATH)
    dd3141592's Picture   dd3141592    0 Comments   Comments
  • Can't reach Spa for appointment



    Purchased Chelsea Day Spa deals few months back. Have been trying to call them on the number provided with the deal for over 2 mnths now but it always goes on voicemail. I emailed their customer service who insisted I kept trying to call the number as that's the only way to get an appointment using the Grouponon voucher. When I still coudn't get through, I emailed again and this time the cust service didn't even reply to my email. I feel stuck! Have decided never to use Groupon again for Spa deals. More...
    (Spa Services)
  • Groupon Spa deals - a big NO NO



    I have bought ample of Groupon deals. It used to be very good at the beggining and was good value for money. However, after it became popular, the service has gone downhill. Specially the Spa deals are a big NO-NO. It is next to impossible to get an appoinment. I have been calling Chelsea Spa to get an appointment for 2 months now and it always goes on voicemail. When I emailed their customer service, they said I have to keep trying. Now they have even stopped responding to my emails. So I am stuck with this Groupon deal! I have had similar experience with O Spa deals on Groupon. For one... More...
    (Spa Services)
    RG999's Picture   RG999    1 Comments   Comments
  • Boiler servicing - No response from Groupon



    As a regular on line Groupon user I had been very satisfied with my previous purchases however last week I purchased a deal for "Boiler servicing" at the cost of £39. On 7/9/11 the funds were taken from my account. I recieved a confirmation email from groupon advising that I should receive the usual printable voucher. I did not receive the voucher instead I received an email stating that the email address the email had been sent from was no longer valid and was given a new email address. This address was taken from my own address book and is a personal friend. It is not... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    mich's Picture   mich    0 Comments   Comments
  • LOUISE WALSH MAKE UP BRUSHES



    EVERYONE PLEASE TAKE NOTE- I had the same problem with this voucher. I emailed Groupom customer services and received an automated email saying a response would take up to a week. So I emailed them back saying I wanted to cancel my Groupon membership. I got an immediate response, from a human no less! This was their response - "I have looked into this a bit further for you and this error message can occur if your Groupon code was not uploaded to the partners database properly when we first put on the deal. I have sent your code to Louise Walsh directly, so that they can re add it... More...
    (Advertising)
    wolfiesmith33's Picture   wolfiesmith33    2 Comments   Comments
  • My Groupon Debacle



    I got a call from groupon over 6 weeks ago as a merchant and was very much looking forward to working with them on a deal for my business. At first my rep was very helpful and we were able to sign a contract. After the contract was signed, my rep became very unresponsive and made a lot of excuses. The product is a seasonal product and he said we would be in around the end of August. Then he said the first week of September. I heard nothing from him so I called and he said there was still no date. He knew this was a seasonal product and did not even attempt to follow up with me... More...
    (Advertising)
    margoayn's Picture   margoayn    0 Comments   Comments
  • GROUPON REFUND review



    I made a dispute against "Groupon" with paypal for a full refund for "service cleaning Group" voucher, that could not be honoured. Groupon replied to me , that if I cancelled my case against them via Paypal they would refund me instantly... The fool I am, I believed them, but am still waiting on my "instant refund" .... I now cannot reopen my case with Paypal and feel totally "SCAMMMED!!" More...
    (Advertising)
    shivvy's Picture   shivvy    0 Comments   Comments
  • Beehive Inn



    Purchased a discount voucher off Groupon, £30 worth meal for 2 for £10. Eaten at the beehive many times before and normally no problem booking a table or just turning up to eat. As soon as I mention Groupon voucher told need to book a month in advance for Friday or Saturday. As a previous customer find this service disgraceful and staff speak like your a freeloader for using a discount. After I've EVENTUALLY used the voucher I doubt I'll be going back. More...
    (Restaurants, Fast Food, Coffee)
    ipavla's Picture   ipavla    2 Comments   Comments
  • Call restaurant for better deal



    Groupon, Living Social and local 50% off deal sites offer customers half off or more for services/products usually from small business. However it costs the small business a hefty amount, not only are they discounting 50% of their product, but also these sites take a 50% cut! Many small business have closed, and/or gone into debt after signing with these companies. Although they advertise it as a DEAL...it isn't a deal for the business,for the economy, for the towns where these local business are lost. I suggest you see the deal on these sites, but don't buy it from them! Call the... More...
    (Restaurants, Fast Food, Coffee)
    micspeaks's Picture   micspeaks    0 Comments   Comments
  • Groupon review



    Write a review, complaint or questions about Groupon. You could get answers directly from employees that work there. If you have tried Groupon have a question about them or want to recommend them then you need to make sure others know about your review. MeasuredUp has the consumer audience and tools that gives you that power. By putting your review on our site we let other consumers see it. This leverage often compels a company to address the review and contact you. MeasuredUp is partnered with leading companies that work with us to improve their customer service, manage online... More...
    (Advertising)
    measuredup's Picture   measuredup    0 Comments   Comments

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